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We can practically do anything related to improving your bottom and top line via innovative Contact Centre, Recruitment Process Outsourcing (RPO) & Sales Models we’ve designed and perfected over a span of 18 years. Our Experience with clients, local and international, will bode well for any organization looking to get the best out of all their resources through strategic and carefully thought out methodologies, best served for Profit! Don’t hesitate, contact us today.

Learning & Development

R10,000 Per Day - Max Class Size Of 20
  • Sales Training
  • Customer Service Training
  • Leadership Training - Tls & Managers
  • Goal-setting 101
  • Motivational Talks

Coaching Training

R5,000 Per Day - Max Class Size Of 10
  • How To Coach In The 21st Century

Online Coaching

R100 Per User Per Month - 12 Months Access
  • Contact Centre 101

Business Process Outsourcing Services

R14,000 Per Seat
  • Includes Management, Reporting, QA, HR and IT Services

Recruitment Process Outsourcing Services

8-10% Of Annual Salary + 90 Day Guarantee + FREE Access To Online Coaching For Placements - Min 10 Per Client
  • All Contact Centre Staff - Agent Level To Specialist
  • All Languages
  • All Industry Sectors & Job Roles
  • All Mandatory Checks
  • Contact Centre Academy
  • Online Coaching (askOsca)

Consulting

R5,000 Per Day (Min of 5 Days In The Operation)
  • Outbound Contact Centre Specialists
  • Review Existing E2E Sales Processes
  • Review Existing Training & Coaching Models
  • Review Existing Incentive Models
  • Proposed Action Plan to Improve Existing Models
  • Implementation of Recommended & Approved Models to Produce 25% of Costs (Min 3 Month Period of Progress Analysis)
  • Multi-Channel Contact Centre Set Up
  • Lead Generation Specialists
  • Appointment Setting Specialists
  • Conference Ticket Sales (Expos & Exhibitions)