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Established in 2011. Our initial strategy was to infiltrate the contact centre space through our online coaching & training tools.

Since then we’ve broadened our value proposition by offering online coaching, business consulting and business & recruitment process outsourcing services locally & internationally.

Client’s we’ve recruited for to name but a few, are Serco Global Services, Teleperformance, Sanlam, Direct Axis, Sanclare, Bonline & Douglas Jones. This has led us to achieve Western Cape PERA recognition in 2016 and was awarded runner up for Best Job Creating business.

We want our candidates to grow our client’s businesses and in turn, help our candidates grow with our client. We deliver lead generation & permission based email marketing services to 3 different clients in the BPO division of our business.

This 12 year relationship with our client, started in 2003 when the current CEO, Clint Crowster, was Head of the Sales Operation at the then, Internationally acclaimed Contact Centre & Business Process Outsourcer, Dialogue group.

We have also become the official outsourced partner for the Green Building Council of South Africa.

“Our goal is not only to recruit quality experienced candidates for our client but to reduce their staff attrition rates by providing quality, professional online coaching and Contact Centre support & development programs.”

“Our ability to attract the best staff, deliver the best training is down to the reputation of our CEO & the relationships we’ve built in the industry for many years & it is our unique brand of ‘people spirit’ that ensures we look after our customer’s customer.”

Clint Crowster

askOsca has since delivered Contact Centre Consulting for Serco Global Services in SA, Coaching & Development for Niche Communications, a UK based company in SA, as well as Santam Direct, one of the largest motor insurance companies in South Africa.

We’ve delivered sales training programmes to Santam’s outbound, commercial & inbound sales teams as well as the outbound sales teams at Direct Axis. Our CEO’s international experience in running Contact Centres for Dialogue, WNS & Serco Global Services has guaranteed the retention and meritorious service delivery for all our existing clients.

We’re currently based in Cape Town, South Africa and we’ve tripled our seat capacity in the space of just 6 months since starting our business. We’ve since grown by 900%. We have the capability to service inbound and outbound activity.

 

We are able to call on other industry leaders if need be, to outsourced any facet of the business to ensure we run an efficient and cost effective campaign for our clients.

 

Our team, here at askOsca, is our only asset and together our mission is to help reduce the unemployment rate in South Africa I Provide Contact Centre Support & Development programs that are unique and sought after by all BPOs in SA & Internationally & to be the Service Provider of choice when you think of Outsourcing any facet of your business if you’re in the BPO, Retail, Communications sector in SA or Internationally. Get if off YOUR mind and into OURS – just askOsca!

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